Work Order Entry Clerk

About the role

Reporting to the Office Administration supervisor, the Work Order Entry Clerk ensures client work‑orders are entered accurately and promptly. This full‑time, onsite position is based in Gander, NL and supports laboratory services.

Key responsibilities

• Process and file paperwork while maintaining inventory of office supplies.
• Enter client work‑orders into the system, verify accuracy and follow up on “On Hold” orders.
• Prepare source data for computer entry, prioritize entries and review output for correctness.
• Maintain liaison with supervisors and lab staff to ensure smooth service delivery.
• Assist with editing or creating CPTs and ensure analytical codes and procedures are followed.
• Provide input on quality improvements and handle client enquiries or complaints.

Required profile

• Minimum 6 months experience in a commercial minerals laboratory or data‑entry role.
• Office administration certificate or diploma preferred; background in Chemistry is an asset.
• Detail‑oriented, motivated individual with strong customer focus.
• Ability to work independently or as part of a team handling high‑volume tasks.

Required skills

• Familiarity with WebView.
• Familiarity with StarLIMS.
• Proficiency in MS Word.
• Proficiency in Excel.
• Proficiency in Outlook.

What we offer

• Hourly pay of $21.92 CAD.
• Comprehensive benefits package including medical, dental, vision, life and disability insurance.
• Additional vacation days based on years of service.
• Education and training support after 9 months of employment.