This job is no longer available
This job expired on 12/08/2026. It no longer accepts applications.
SMB Account Manager – Remote (Vancouver)
Square · Vancouver
Job description
About the role
Join Square’s Account Management team to help small and medium‑size merchants grow their businesses. You will work remotely from Vancouver, providing product education, business advice, and strategic guidance to a portfolio of high‑value customers.
Key responsibilities
- Grow and retain a multi‑million‑dollar GPV customer base.
- Identify cross‑sell and upsell opportunities across Square’s product suite.
- Address customer concerns strategically and ensure a seamless experience.
- Collaborate with Sales, Support, and Product teams to advocate for customer needs.
- Support the managed accounts program and share product expertise with peers.
Required profile
- 2‑3 years of experience in sales, account management, or a related field.
- Proven ability to discover and close sales opportunities and manage a pipeline.
- Strong interest in business operations and strategy.
- Excellent organizational, analytical, written, and verbal communication skills.
Required skills
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Square
Vancouver