Receptionist – Customer Service & Administrative Support

About the role

The receptionist will be the first point of contact for clients and the public, providing information and administrative support in a busy retail/wholesale environment. This position combines front‑desk duties with basic bookkeeping and data entry to ensure smooth daily operations.

Key responsibilities

• Provide basic information to clients and the public and process customer service requests.
• Operate the switchboard, answer calls, relay messages and provide directory assistance.
• Schedule, confirm and manage appointments using an electronic scheduler.
• Send invoices, receive and issue payments, and perform basic bookkeeping tasks.
• Maintain work records, logs and perform clerical duties such as filing, sorting mail and data entry.
• Calculate billing charges and support customer service inquiries.

Required profile

• Efficient interpersonal and oral communication skills.
• Ability to work independently, multitask and manage time effectively.
• Strong attention to detail and reliability.
• Flexibility, organization and a team‑player attitude.
• Maturity and the capacity to perform repetitive tasks while seated or standing.

Required skills

• Electronic scheduler operation.
• Microsoft Office suite (MS Word, Excel, Outlook, Windows).
• SAP modules (FI/CO, HR, MM, OT, SD).
• Social media platforms for basic communication.

What we offer

• Permanent full‑time employment.
• Dental, health care and vision care benefits.
• Performance‑based bonus.