National Account Manager – Western Canada

About the role

Lactalis Canada, the country’s #1 branded dairy company, is seeking a National Account Manager to lead the relationship with a major national customer across Western Canada. You will shape sales strategies, drive profitability, and act as the primary liaison between the customer and our field sales team for both branded and private‑label products.

Key responsibilities

• Build and oversee the execution of national sales strategies for Lactalis categories to maximize volume, profitability and market share.
• Provide advice and guidance in developing annual business plans for branded and private‑label products, validating trade strategies and identifying opportunities and risks.
• Maintain and grow senior‑level relationships with the customer to ensure successful execution of plans and increase the business value proposition.
• Lead resolution of escalated issues and coordinate with internal departments as needed.
• Own the P&L for the customer group, monitor financial results and consumer consumption data, and make recommendations to optimise resources.
• Present category reviews and launch new products by analysing internal, customer‑specific and market data.
• Implement price increases in collaboration with trade marketing and key account managers.

Required profile

• Proven experience managing national or key accounts in the food‑and‑beverage sector.
• Strong analytical mindset with the ability to interpret market and consumption data.
• Excellent communication and relationship‑building skills at senior executive levels.
• Ability to develop and execute strategic sales plans and monitor their performance.
• Leadership capability to drive cross‑functional collaboration and resolve complex issues.

Required skills

What we offer

• Flexible hybrid work model with up to 40% remote work.
• Modern office space with free parking, unlimited coffee, Lactalis snacks and an on‑site gym.
• Opportunity to work for a market‑leading dairy company recognized as a top employer.