Medical Office Administrator (Relief, Part‑Time)

About the role

Woolwich Community Health Centre is seeking a part‑time Medical Office Administrator on a relief contract until March 31, 2027. The role supports an interdisciplinary health‑care team across several clinic locations, handling appointment scheduling, health‑record management and general clerical duties.

Key responsibilities

• Provide clerical and administrative support to the multi‑disciplinary health team.
• Maintain confidentiality and adhere to PHIPA regulations.
• Use computer systems to book appointments, manage schedules, prepare documents and handle messages.
• Work on‑site with appropriate PPE when required.
• Answer telephone calls, greet clients in person, book appointments and direct inquiries professionally.
• Process fee‑for‑service payments.
• Ensure a safe, clean, tidy and secure working environment following occupational health and safety guidelines.
• Manage interruptions, distractions and shifting priorities in a busy office setting.

Required profile

• High school diploma (college diploma in health administration preferred).
• Previous experience working in a medical facility.
• Knowledge of medical terminology and ability to triage.
• Proficiency in English (reading, writing, speaking, listening).
• Computer and EMR knowledge; experience with Practice Solutions EMR is an asset.
• Exceptional organization, prioritisation and detail‑orientation.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Capacity to multitask under pressure in a fast‑paced environment.
• Excellent customer‑service skills and professional attitude.
• Flexibility to work at all clinic locations as needed.

Required skills

• Practice Solutions EMR
• Medical Terminology