Lead Senior Specialist, Payroll

About the role

ConnectCPA, an online, virtual, paperless CPA firm, is looking for a payroll professional to join its team. The role is fully remote, from your home office, and covers a diverse portfolio of growing Canadian businesses across multiple industries and provinces. It suits someone who enjoys solving complex challenges, working directly with clients and expanding their expertise.

Key responsibilities

• Run payroll on time, make changes such as adding or removing employees and deductions, handle the T4 process and submit ROE forms
• Answer complex client questions, give recommendations, solve problems and analyze data while keeping compliance, accuracy and efficiency
• Process end-to-end payroll for several clients with different pay frequencies
• Handle EHT and WCB filings for multiple provinces
• Review CRA accounts and respond to notices
• Correspond with clients and the bookkeeping team so clients receive timely, hands-off service
• Champion process improvements and help develop departmental best practices
• Act as a technical resource for the team, supporting knowledge sharing and complex inquiries

Required profile

• PCP certified
• At least 12 years of payroll experience in a fast-paced environment, with multi-jurisdictional exposure
• Experience with complex payroll scenarios, escalations, advanced data analysis, reporting and continuous improvement
• Advanced understanding of the Canadian payroll process (withholding taxes, source deductions, benefits, ROE forms, T4 slips)
• Experience processing payroll in multiple provinces; Quebec is an asset
• Strong communicator, organized, self-starter, tech-savvy and detail-oriented
• At least 6 Mbps internet connection

Required skills

• Canadian payroll processing, T4 and multi-province payroll
• Benefits administration
• Experience with Payworks and Wagepoint is a big plus

What we offer

• Fully remote work from your home office
• Career development and annual performance increases
• Fully paid health, dental and vision benefits, plus virtual healthcare
• Paid time off in July and August, and a paid December holiday shutdown
• New laptop and equipment provided