IT Sourcing Manager

About the role

Manulife is hiring an IT Sourcing Manager in Toronto on a hybrid basis. The role executes IT and software sourcing and contracting end-to-end, from intake and strategy through negotiations, award and contract execution, working with Technology stakeholders, Legal, Risk and Finance. It also contributes to continuous improvement of the technology sourcing portfolio through benchmarking, analytics and executive-ready materials.

Key responsibilities

• Lead IT/software sourcing and contracting, including renewals and amendments, and develop renewal workplans
• Develop price and quantity baselines, determine sourcing strategy (competitive vs single source) and lead negotiations
• Negotiate commercial terms and coordinate with Legal, Risk and Finance to close gaps and finalize contracts
• Keep deals progressing through the intake-to-contract workflow and contract lifecycle management, including contract review and redlining
• Manage stakeholder relationships with business partners and project owners
• Support governance inputs for technology purchases and conduct benchmarking and opportunity assessments
• Track key performance metrics, build dashboards and create executive presentations
• Help shape AI-enabled procurement improvements such as AI-assisted contract review and faster RFx drafting

Required profile

• 6+ years of progressive experience in IT/software sourcing, procurement, vendor management and/or consulting, with direct responsibility for negotiations and contracting
• Ability to lead cross-functional initiatives and influence stakeholders without direct authority
• Post-secondary degree in Business, Supply Chain, Finance, IT or a related field, or equivalent experience
• Preferred: prior sourcing, strategy/management or consulting experience, and experience with AI-related procurement or AI, machine learning and generative AI solutions

Required skills

• Working knowledge of procurement tools and intake-to-contract and contract lifecycle processes
• Advanced MS Excel and PowerPoint; Power BI or similar analytics tools are an asset

What we offer

• Expected salary range of CAD 92,900 to 142,900, with possible incentive compensation
• Customizable benefits including health, dental, mental health, vision, life and disability insurance, retirement savings plans and paid time off
• A flexible, inclusive environment with growth opportunities within a global team