Director, Payments and Open Banking Consulting

About the role

PwC is hiring a Director for its Payments and Open Banking consulting practice in Toronto. The role works across the transformation lifecycle from inception to execution, combining strategy, operating model design and delivery leadership. You will act as a trusted advisor to senior stakeholders on enterprise-wide payments modernization and emerging payments initiatives.

Key responsibilities

• Lead end-to-end delivery of complex payments transformation engagements, including project economics, to achieve measurable client outcomes.
• Conduct market research and turn quantitative and qualitative analysis into clear insights and recommendations.
• Communicate complex concepts to C-suite, executive and operational stakeholders.
• Build trusted relationships with senior leaders across the financial services ecosystem.
• Shape and advise on enterprise-wide payments transformations, including target operating models, ISO 20022 end-state design and API-first, cloud-enabled architectures.
• Advise executives on multi-year payments strategies and roadmaps balancing growth, resiliency, regulation and client experience.
• Lead, coach and develop high-performing, inclusive consulting teams.
• Contribute to payments thought leadership, industry publications and practice growth, and act as an ambassador for the firm's brand.

Required profile

• Bachelor's degree (or equivalent) in Business, Economics, Finance, Engineering, Computer Science or a related field (required).
• Master's degree or further education is an asset; multilingualism is an asset.
• Significant experience in a leading management consulting environment with strong financial services credibility.
• Proven ability to lead and develop consulting teams and to influence senior executives in ambiguous, high-stakes situations.

Required skills

• Experience leading client engagements on emerging payments initiatives such as real-time payments, open banking/open finance, digital wallets, embedded payments and digital identity/consent.
• Deep understanding of domestic and cross-border payments infrastructure (Interac, real-time rail, SWIFT, ISO 20022) and Canadian market infrastructure (ACSS, Lynx, RTR, USBE).
• Knowledge of global clearing and correspondent banking structures (Fed, CHIPS, CHAPS, TARGET2, Faster Payments, SWIFT).
• Understanding of Canadian and global payments regulation (Open Banking/Open Finance, RPAA, Payments Modernization) and trends such as tokenization, stablecoins and CBDCs.

The salary range is $191,200 - $241,200, with possible variable incentive pay. The position follows the departure of a valued team member and offers a hybrid work environment.