Customer Service Representative (Part-Time) – Amherstburg

About the role

As a Customer Experience Associate, you will be the face and heart of the Amherstburg branch, helping customers achieve their financial goals through personalized service and proactive support.

Key responsibilities

• Build strong relationships and deliver excellent customer service.
• Process day‑to‑day transactions and nurture long‑standing client relationships.
• Identify simple sales opportunities and contribute to branch targets.
• Promote and demonstrate digital and self‑service banking tools, including mobile banking applications.
• Listen actively to uncover customer needs and explain complex concepts in simple terms.

Required profile

• Proven customer service experience through work or community involvement.
• Professional, friendly, and efficient communication style.
• Flexibility to work a variable schedule, including part‑time hours.
• Comfort with simple sales situations and a target‑driven environment.
• Eagerness to learn, grow, and succeed within a team‑oriented setting.

Required skills

• Digital banking platforms
• Mobile banking applications

What we offer

• A forward‑thinking, collaborative work environment.
• Clear career path with diverse professional development opportunities.
• Internal training to enhance technical and service skills.
• Competitive compensation and benefits package.
• Commitment to community impact and employee recognition.