Constituency Assistant

About the role

The Constituency Assistant supports the day‑to‑day operations of a Member of Parliament’s office. You will be the first point of contact for constituents, manage communications, and help ensure that casework and administrative tasks are handled efficiently.

Key responsibilities

• Answer phone calls, greet visitors, and respond to constituent emails.
• Organise, prioritise, and draft formal correspondence on behalf of the Member.
• Manage client casework, including data entry, filing and tracking of requests.
• Assist with social‑media updates and create simple online graphics.
• Maintain confidentiality, professionalism and diplomatic handling of sensitive information.

Required profile

• Post‑secondary education or equivalent combination of training and experience.
• Customer‑service experience in an office setting, preferably with reception or administrative duties.
• Strong organisational, time‑management and multitasking abilities.
• Ability to work flexible hours, including occasional evenings or weekends.
• Experience collaborating in a team environment and preparing formal letters.

Required skills

• Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with social‑media platforms and basic online graphics creation tools.

What we offer

• Salary negotiable based on experience and qualifications.
• Opportunity to contribute to community service and political outreach.