Bookstore Customer Service and Accounting Assistant

About the role

The Bookstore Customer Service and Accounting Assistant supports the daily operations of York University’s Bookstore by handling both financial transactions and front‑line customer interactions. Working under the Manager, Operations & Systems, the role ensures accurate accounting while delivering friendly service to students, staff and visitors.

Key responsibilities

• Process sales, refunds and other financial transactions in the bookstore.
• Maintain accurate accounting records and assist with daily reconciliations.
• Provide prompt and courteous assistance to customers, answering inquiries and resolving issues.
• Assist with inventory tasks, including receiving and lifting boxes up to 40 lb.
• Support the Manager, Operations & Systems with reporting and system updates.

Required profile

• High School diploma.
• At least 3 months of related experience in retail or accounting support.
• Ability to work in a fast‑paced environment and pay close attention to detail.
• Strong critical‑thinking and analytical abilities.
• Physical capability to lift boxes up to 40 lb.

Required skills

What we offer

• Competitive hourly wage of $28.89 CAD.
• Inclusive workplace that values diversity and accessibility.
• Opportunities to develop customer service and accounting experience within a university setting.