Assistant Team Leader

About the role

The Assistant Team Leader supports the management team in daily store operations, ensuring a smooth, safe, and customer‑focused environment. This role combines hands‑on tasks such as stocking and shipment handling with leadership duties like overseeing breaks and attendance.

Key responsibilities

• Assist managers with overall store operations and staff coordination.
• Receive, box, and unbox daily shipments and stock products on shelves.
• Climb ladders safely to reach all store areas.
• Deliver excellent customer service and resolve issues promptly.
• Maintain store safety, cleanliness, and visual standards.
• Perform cash management, opening and closing procedures as needed.
• Track daily breaks, time, and attendance; support hiring and performance management.

Required profile

• Approximately 1 year of retail experience.
• At least 1 year in a supervisory or team‑lead role.
• Flexible availability for day, evening, and weekend shifts.
• Strong communication and interpersonal abilities.
• Demonstrated leadership, organization, and teamwork.
• Ability to multitask in a fast‑paced, high‑volume environment.
• Customer‑service orientation.

Required skills

What we offer

• Stimulating and diverse work environment.
• Competitive compensation and benefits package.
• Company‑matched pension plan.
• Tailor‑made training and integration program.
• Opportunities to develop retail and management skills and advance within the company.