Assistant Team Leader
Dollarama · Amqui
Description du poste
About the role
The Assistant Team Leader supports the management team in daily store operations, ensuring a smooth, safe, and customer‑focused environment. This role combines hands‑on tasks such as stocking and shipment handling with leadership duties like overseeing breaks and attendance.
Key responsibilities
- Assist managers with overall store operations and staff coordination.
- Receive, box, and unbox daily shipments and stock products on shelves.
- Climb ladders safely to reach all store areas.
- Deliver excellent customer service and resolve issues promptly.
- Maintain store safety, cleanliness, and visual standards.
- Perform cash management, opening and closing procedures as needed.
- Track daily breaks, time, and attendance; support hiring and performance management.
Required profile
- Approximately 1 year of retail experience.
- At least 1 year in a supervisory or team‑lead role.
- Flexible availability for day, evening, and weekend shifts.
- Strong communication and interpersonal abilities.
- Demonstrated leadership, organization, and teamwork.
- Ability to multitask in a fast‑paced, high‑volume environment.
- Customer‑service orientation.
Required skills
What we offer
- Stimulating and diverse work environment.
- Competitive compensation and benefits package.
- Company‑matched pension plan.
- Tailor‑made training and integration program.
- Opportunities to develop retail and management skills and advance within the company.
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Dollarama
Amqui
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