Administrative Assistant

About the role

Decotec is seeking a reliable, detail‑oriented Administrative Assistant to support day‑to‑day operations. The role provides administrative support for order processing, shipping documentation, inventory records, customer pickups and general office activities.

Key responsibilities

• Assist with order processing for yard and common carrier shipments.
• Prepare and issue packing slips and required outbound shipment documentation.
• Print warehouse documentation and verify product quantities, MIT numbers and descriptions.
• Update inventory records after shipments using the company’s integrated software.
• Provide administrative support to the Receiving Administrator.
• Maintain organized filing systems, including backup documentation and signed packing slips.
• Process credit‑card payments for customer pickups.
• Answer incoming phone calls and direct inquiries appropriately.
• Handle email correspondence and communicate with warehouse staff and internal teams.
• Participate in cross‑training initiatives and perform other duties as required.

Required profile

• High School Diploma (College Diploma in a related field is an asset).
• Previous experience in administration, inventory, shipping or warehouse environments.
• Experience in the wood or lumber industry is a plus.
• Strong attention to detail, organizational and time‑management abilities.
• Excellent oral and written communication and customer‑service skills.

Required skills

• Excel (basic to intermediate proficiency).
• Word.
• Outlook.

What we offer

• Opportunity to learn various aspects of operations through cross‑training.
• Collaborative environment working with both office and warehouse teams.