Bilingual Customer Service Representative

About the role

Join Siemens Canada’s Experience@Siemens New Graduate Program as a Bilingual Customer Service Representative. This entry‑level position offers recent graduates the chance to develop professional skills while supporting customers in both French and English.

Key responsibilities

• Answer incoming calls and e‑mails, directing requests and resolving issues professionally.
• Provide information on services, products, and support to customers and internal teams.
• Perform assigned administrative duties.
• Contribute to a positive, collaborative team environment.
• Identify and implement process improvements for efficiency and cost savings.
• Explore data‑driven strategies to enhance service delivery.

Required profile

• New graduate (within 12 months) in Business Administration or a related field.
• Academic performance above average (GPA > 2.5 or B‑).
• Bilingual proficiency in French and English, both spoken and written.
• Intermediate proficiency with Microsoft Office applications.

Required skills

• Microsoft Office

What we offer

• Flexible work environment with flex‑hours, telecommuting options, and digital workspaces.
• Opportunity to work on innovative, technology‑driven projects.
• Mentorship programs and career development support at local and global levels.
• Participation in social responsibility initiatives focused on education, technology access, and community sustainability.
• Recognition as a top employer in Canada with a strong focus on diversity and inclusion.