Membership Advisor – Earn up to $75,000 Annual Pay
Fitness World Canada · South Surrey
Descripcion del puesto
About the role
The Membership Advisor is the front‑line ambassador for Fitness World, responsible for delivering a best‑in‑class fitness experience and driving new member acquisition. Reporting to the General Manager, you will combine sales outreach with excellent member service to meet monthly revenue targets.
Key responsibilities
- Achieve monthly sales goals through inbound and outbound calls, community outreach, referrals and social media.
- Conduct engaging tours of club facilities, programs and services to convert leads into members.
- Manage member check‑ins, collect dues, update payment information and perform cash reconciliations and bank deposits.
- Process payments for memberships, retail items and services using the Motionsoft Member Management System and Point‑of‑Sale.
- Address member concerns promptly, follow company policies and report incidents to the General Manager.
- Maintain club cleanliness, health and safety standards during daily walkthroughs.
- Collaborate with fitness instructors, personal trainers and other departments to enhance the member experience.
Required profile
- Strong communication and interpersonal skills with a customer‑focused attitude.
- Ability to meet sales targets and work in a fast‑paced environment.
- Attention to detail for cash handling, payment processing and record keeping.
- Team player who embraces the company’s values of passion, inclusivity, fun and community.
Required skills
- Experience using the Motionsoft Member Management System.
- Proficiency with Point‑of‑Sale equipment and cash reconciliation.
What we offer
- Base salary plus commission, with potential earnings up to $75,000 per year.
- Group benefits including dental, extended health and travel coverage.
- Complimentary gym membership for you and a guest, plus discounted personal training and retail.
- Opportunities for career development and transferable skills within the fitness industry.
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Publicado hace 7 horas
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Fitness World Canada
South Surrey
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