Customer Experience Representative - Seasonal
Indigo Books & Music · Winnipeg
Description du poste
About the role
As a Seasonal Customer Experience Representative at Indigo, you will help create a warm, welcoming atmosphere in the Winnipeg store, adding joy to every customer interaction. You’ll be guided by Indigo’s mission and values, sharing stories that connect customers to the brand.
Key responsibilities
- Create a friendly environment and welcome customers in the store.
- Engage customers on the sales floor, sharing product stories and curating collections.
- Maintain visual standards and ensure product displays are appealing.
- Stay informed about new products, promotions, and programs.
- Respond promptly to customer feedback and address concerns.
- Promote health and safety practices for staff and shoppers.
- Hold yourself and teammates accountable for performance and development.
- Share ideas with leadership to improve employee and customer experiences.
Required profile
- Adaptable, flexible, and eager to learn all aspects of store operations.
- Commitment to delivering exceptional employee and customer experiences.
- Ability to be mobile on the sales floor for extended periods.
- Capability to lift items up to 40 lb using proper equipment.
- Availability for a flexible schedule, including evenings, weekends, holidays, and early mornings.
- French/English bilingualism required in Québec; additional languages are a plus.
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Indigo Books & Music
Winnipeg
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