Workplace Experience Coordinator

About the role

Dentsu's Workplace Experience Team provides a positive, welcoming and safe office experience for staff, clients and partners. The Workplace Experience Coordinator plays an instrumental role in keeping the workplace safe, productive and comfortable, adapting to a fast-paced environment with a positive attitude and a desire to deliver excellent customer service. The position is full-time and permanent.

Key responsibilities

• Maintain the office environment: space upkeep, program support (coffee, snacks, catering) and keeping the office well stocked and comfortable.
• Manage internal requests and maintenance such as heating, air conditioning and cleanups, and uphold health and safety standards.
• Assist with office systems, including IT and office equipment moves, adds and changes.
• Help set up and take down social and working events, including meetings, townhalls, vendor visits and vendor client seminars, covering catering setup, furniture reorganization and event logistics.
• Adhere to and support company and office policies, cross-train on other Workplace Experience Team roles and perform other duties as assigned.

Required profile

• Strong hospitality skills, professional and friendly personality with attention to detail and organizational skills.
• Ability to manage mailroom operations, sort and distribute mail and packages accurately, and maintain inventory.
• Good verbal and written communication, customer service and time management in a fast-paced setting.
• Basic maintenance and repair skills, and ability to act as liaison between employees and outside contractors.
• Able to stand and walk for long periods, lift up to 15 pounds, and bend, lift, stretch, climb and crawl to maintain equipment.

Required skills

• Knowledge of Microsoft Office programs
• Ability to work in a multi-tasking, fast-paced environment

What we offer

• Salary range of $45,000-$50,000, depending on experience, knowledge and skills.
• Possible medical, dental, RRSP, paid time off and other benefits for permanent employees.