Vice President of Operations

About the role

The Vice President of Operations provides senior regional leadership for a multi‑province portfolio of dental clinics. Reporting to enterprise leadership, this executive drives strategy, financial performance, and operational excellence across Saskatchewan, Manitoba and Western Ontario.

Key responsibilities

• Lead enterprise‑aligned strategy across a large regional footprint.
• Oversee Directors and support performance outcomes in clinic operations and patient experience.
• Monitor strategic KPIs and ensure results reflect enterprise priorities.
• Translate business goals into operational plans, resourcing, and timelines.
• Lead enterprise‑wide initiatives and system changes within regional field operations.
• Accountable for regional P&L, cost structure, and investment prioritization.
• Develop Directors and support succession through leadership pipeline planning.
• Model inclusive, values‑based leadership and reinforce cultural expectations.
• Represent 123Dentist with partners, clinical leaders, and community stakeholders.
• Serve as executive link between field and corporate departments (HR, BI, Clinical, Finance).
• Resolve escalated issues and drive continuous improvement via cross‑functional governance.

Required profile

• Bachelor’s degree in business, health care, or related field (Master’s preferred).
• 10+ years of experience in multi‑site operations, with at least 3 years in executive field leadership.
• Proven success managing scale, complexity, and cross‑functional initiatives.
• Strong financial acumen and field‑based leadership experience.
• Experience in dental or healthcare operations preferred.

Required skills

What we offer

• Salary range $200‑250K CAD plus a 30% bonus structure (15% personal performance, 15% company performance).
• Leadership of regional operations across three Canadian provinces.
• Opportunity to shape culture, develop senior leaders, and influence enterprise strategy.