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Store Operations Manager

SEPHORA · Toronto

New
Mid 🇬🇧 English

Job description

About the role

Sephora Canada is seeking a Store Operations Manager to lead the operational efficiency of a flagship location in Toronto. You will oversee a team of Operations Leads and Consultants, ensuring the store runs smoothly and delivers an outstanding customer experience.

Key responsibilities

  • Lead all store operations and ensure execution of processes according to company standards.
  • Manage inventory activities including shipping, receiving, returns, and cycle counting.
  • Oversee visual merchandising to maintain on‑stage visuals and brand presentation.
  • Coordinate cleaning crews and third‑party vendors, providing feedback and coaching as needed.
  • Maintain appropriate budgets and quantities for supplies, testers, and samples.
  • Participate in performance management for the operations team, delivering timely feedback.
  • Act as Manager on Duty, engaging with Beauty Advisors and clients on the sales floor.
  • Develop and monitor budget strategies, staffing, payroll, and other controllable expenses.

Required profile

  • 2‑4 years of management experience in an operations‑focused role or equivalent internal experience.
  • Metrics‑driven with a proven track record of motivating and coaching teams.
  • Strong understanding of store sales performance, staffing, and expense control.

Required skills

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    Published 4 days ago

    Expires 1 month from now

    7 views · 0 interested

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    SEPHORA

    Toronto