Service Technician – Windows & Doors

About the role

The Service Technician will perform warranty‑related service work on windows, patio doors and entry doors for North Star Windows & Doors. Reporting to the Service Operations Manager, you will work independently, travel occasionally and represent the company professionally on customer sites.

Key responsibilities

• Complete assigned warranty service tasks for windows, patio doors and entry doors.
• Travel to customer locations, including occasional overnight trips.
• Accurately document service work and maintain required paperwork.
• Adhere to safety standards and meet service deadlines.
• Communicate courteously with customers and uphold the company’s service reputation.

Required profile

• Minimum 2 years experience installing or servicing windows, patio doors and entry doors.
• Ability to work flexible hours and maintain strong attendance.
• Reliable, trustworthy, safety‑conscious and able to work independently under pressure.
• Valid Class G driver’s licence and willingness to travel occasionally.
• Strong reading and writing skills for accurate service documentation.

Required skills

• Installation and servicing of residential windows.
• Installation and servicing of patio and entry doors.
• Knowledge of current home construction technology and practices.
• Ability to read and complete service documentation.
• Valid Class G driver’s licence.

What we offer

• Hourly wage of $25‑30 CAD plus bonus potential.
• Comprehensive benefits package.
• Inclusive, equitable and accessible workplace culture.