Senior Quality Improvement Leader

About the role

Riverside Natural Foods Ltd. is seeking a senior leader to drive continuous improvement of its Food Safety and Quality Assurance system. You will own investigations, root‑cause analysis and corrective actions to ensure product safety, quality and compliance with BRC standards.

Key responsibilities

• Lead investigations of food safety and quality incidents, including consumer complaints, product holds and internal non‑conformances.
• Conduct root‑cause analysis (RCA) and develop CAPA plans, placing affected products on hold in SAP when necessary.
• Analyze food safety records and quality verification data to identify trends, gaps and improvement opportunities.
• Lead cross‑functional teams (Production, Sanitation, Maintenance, Engineering, R&D, etc.) to implement and sustain improvement initiatives.
• Ensure consistent execution of Food Safety and Quality Management programs and compliance with BRC requirements.
• Develop, implement and monitor food safety and quality improvement strategies across the organization.

Required profile

• Demonstrated leadership in food safety and quality environments.
• Strong analytical mindset with experience in data‑driven decision making.
• Ability to own investigations, drive root‑cause analysis and lead corrective actions.
• Excellent collaboration skills across multiple functional areas.

Required skills

• Root cause analysis (RCA)
• CAPA program development and execution
• SAP (product hold and incident tracking)
• BRC compliance knowledge
• Food safety incident management
• Data analysis for trend identification