Senior Program Manager, Enterprise Imaging Implementations

About the role

Lead the delivery of a complex, enterprise‑scale healthcare IT implementation program in Canada, driving customer success, program outcomes, and long‑term strategic impact.

Key responsibilities

• Lead end‑to‑end implementation program delivery, ensuring alignment with customer goals, contractual commitments, and business objectives while managing scope, schedule, budget, quality and satisfaction.
• Serve as the primary leadership contact for a large Canadian healthcare customer, building trusted relationships with executive stakeholders, clinical leaders, IT teams, government and partner organizations.
• Establish and lead program governance, including executive steering committees, risk management, escalation frameworks and cross‑functional decision‑making forums.
• Coordinate multidisciplinary implementation teams and collaborate with Sales, Solutions Architecture, Clinical Consulting, Engineering, Support, Customer Success and other stakeholders.
• Drive operational excellence through resource planning, capacity management, performance monitoring, continuous improvement and team development.

Required profile

• 8+ years of experience (or 6+ with a Master’s) in Program Management, Professional Services, Healthcare IT implementations or related field.
• Bachelor’s degree in Business, Healthcare Informatics, IT, Engineering, Healthcare Administration or equivalent.
• Strong executive presence and ability to navigate complex customer environments and lead large‑scale implementation programs.
• Experience with enterprise healthcare environments, radiology workflows and integrated delivery networks.

Required skills

• Enterprise Imaging/PACS, VNA, RIS, EMR/EHR platforms.
• Cloud healthcare platforms.
• Program governance, executive stakeholder management, financial planning, resource planning, risk and issue management, change management.

What we offer

• Salary range $126,000 – $198,000 CAD per year.
• Annual incentive bonus, long‑term incentives and comprehensive Philips Total Rewards benefits including generous PTO, pension, flex dollars, stock purchase plan and education reimbursement.
• Remote‑first field‑based role with flexibility to work onsite as needed.