Sales Coordinator – Luxury Boutique Hotels

About the role

The Sales Coordinator will support revenue growth for the Loden and Arden boutique hotels in downtown Vancouver. Reporting to the VP of Hotel Operations, you will manage client relationships, coordinate events, and drive sales initiatives that reflect the hotels' luxury standards.

Key responsibilities

• Prospect and qualify leads through research, networking, and social media.
• Serve as primary contact for clients via phone and email, handling inquiries and requests.
• Create sales presentations and collateral showcasing event spaces and amenities.
• Conduct site visits, guide prospects through the sales cycle, and upsell enhancements.
• Coordinate with sales and marketing teams to execute events and conferences.
• Maintain CRM records, follow up on leads within 24 hours, and ensure deadlines are met.

Required profile

• Bachelor’s degree in business administration, hospitality, or related field (preferred).
• 2–5 years of experience in hospitality sales or related sales roles.
• Strong interpersonal, communication, and negotiation skills.
• Valid driver’s license and ability to lift up to 23 kg.

Required skills

• Proficiency with MS Office applications.
• Experience using CRM tools for client and group management.