Sales Associate – Gift & Gourmet
myview · 50 Bloor Street W
Job description
About the role
Join Holt Renfrew’s Gift & Gourmet department as a Sales Associate, delivering exceptional service to a discerning clientele. You will build lasting relationships, drive sales, and represent iconic luxury brands in a vibrant, fashion‑driven environment.
Key responsibilities
- Provide extraordinary, personalized service to every customer.
- Achieve and exceed sales and service targets through proactive client acquisition and retention.
- Maintain visual merchandising standards, perform floor recovery, and update pricing.
- Communicate with personal clients via phone, email, and other electronic channels about events, new merchandise, and follow‑ups.
- Resolve customer service issues and collaborate with management on escalations.
- Attend product knowledge and vendor seminars to stay current on trends.
- Ensure compliance with health, safety, privacy, and cyber‑security policies.
Required profile
- Minimum 4 years of commission‑based luxury sales experience with a proven record of meeting or exceeding quotas.
- Flexible availability for evenings, weekends, and holidays.
- Strong collaborative mindset and ability to work within a team‑oriented environment.
- Active presence on social media platforms to promote personal fashion influence.
- Passion for fashion trends and broad product knowledge across merchandise categories.
Required skills
What we offer
- Competitive total compensation with commission tied to sales performance.
- Generous employee discount, pension plan, health and dental benefits.
- Tuition assistance and continuous learning opportunities.
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Published 3 weeks ago
Expires 1 month from now
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myview
50 Bloor Street W
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