Restaurant Operations Manager

About the role

Catch 22 Lobster Bar is looking for a Restaurant Operations Manager to lead daily operations, manage a team of 5‑10 staff, and drive financial performance in its Moncton location. The role combines budgeting, staff supervision, inventory control, and customer service to ensure a smooth, profitable dining experience.

Key responsibilities

• Develop and manage the restaurant budget, including food, beverage, and supply costs.
• Adjust food preparation methods and menu pricing to align with budget targets.
• Monitor revenues and labour costs to maintain profitability.
• Recruit, schedule, train, and supervise staff, conducting performance reviews.
• Implement operational procedures, enforce liquor legislation, and ensure health‑and‑safety compliance.
• Maintain inventory levels and oversee ordering of kitchen and cleaning supplies.
• Participate in marketing initiatives and address customer complaints promptly.
• Plan and organize daily operations to deliver consistent service quality.

Required profile

• College or CEGEP diploma (or equivalent) in a related field.
• 3–5 years of experience managing restaurant operations.
• Ability to work evenings, nights, and weekends in a fast‑paced environment.
• Strong attention to detail, client focus, and organized, reliable work style.
• Excellent interpersonal skills and a collaborative team‑player attitude.