Restaurant General Manager (Contract) - Lakeview Lounge

About the role

Fairmont Chateau Lake Louise is seeking a dynamic Restaurant Manager for the Lakeview Lounge, reporting to the Assistant Director of Food & Beverage. The role covers the day-to-day operation of the restaurant and suits someone who wants to build department-head level experience, manage multiple operations and move toward the next management level in Food & Beverage. The start date is October 2026.

Key responsibilities

• Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures.
• Maintain effective working relationships and clear communication with colleagues and leaders in the restaurant and other departments.
• Develop and administer the departmental Employee Engagement Survey Action Plan.
• Critically assess procedures, policies and methods of operation and change them where necessary.
• Ensure the financial success of the department by monitoring productivity, revenue and cost, and implementing procedures or programs as needed.
• Keep equipment, fixtures and furniture in good repair and used safely, and ensure a clean, safe working environment and participation in health and safety initiatives.
• Achieve or exceed targets related to the pillars (VOS, EOS, etc.), ensure seasonal transitions run successfully, and handle departmental payroll administration.

Required profile

• Previous Food & Beverage department head level experience required.
• Strong, proven leadership qualities and management skills.
• Post-secondary degree in Hospitality or Food and Beverage Management is an asset.
• Initiative, ability to multitask and work with minimal supervision, and the ability to maintain high service levels under pressure.
• Legal authorization to work in Canada.

What we offer

• Subsidized on-site accommodation for full-time employees.
• One complimentary meal per shift in the staff cafeteria (additional meals available).
• Comprehensive medical, vision and dental benefits, plus mental health, orthodontics and fertility/gender affirmation coverage for full-time permanent employees.
• Defined contribution pension plan with employer matching up to 5% of annual earnings for full-time permanent employees.
• Travel program with discounts on rooms and food and beverage at Fairmont and Accor properties worldwide, and the Mountain Explorer program with 50% off food and beverage at Fairmont resorts in Banff, Lake Louise, Jasper and Whistler.
• Opportunities to grow within the resort and across 5,000 Accor properties.