Lounge Server - Basin Glacial Waters

About the role

Fairmont Chateau Lake Louise is hiring a server for its new Basin Glacial Waters lounge, which offers elevated food and beverage and beverages tailored to guests' wellness journey. The position is permanent, starts in October 2026, pays $20.05 per hour and requires standing and walking throughout the shift.

Key responsibilities

• Take guest orders and prepare them according to their preferences
• Monitor inventory of supplies and keep it restocked
• Engage with guests to create a welcoming environment, handle complaints and ensure satisfaction
• Work closely with the culinary team on offerings so quality and presentation are exceeded
• Keep the food and beverage areas clean, including equipment and countertops
• Ensure accurate ordering in the Micros POS system

Required profile

• Alberta ProServe certificate required
• Minimum 6 months of food and beverage experience
• Ability to stand and walk throughout the shift, lift and carry up to 20 lbs occasionally, and kneel, push and pull occasionally
• Willingness to work holidays, weekends, overnight and other non-day shifts; applying indicates you can meet these requirements
• Must be legally authorized to work in Canada; the hotel cannot help obtain work authorization

What we offer

• Subsidized on-site accommodation for full-time permanent employees
• One complimentary meal per shift in the staff cafeteria (additional meals $8 each)
• Medical, vision and dental benefits, mental health coverage up to $5,000/year, orthodontics up to $2,500/year, fertility drugs and gender affirmation coverage
• Defined contribution pension plan with employer matching up to 5% of annual earnings
• Employee travel program with discounted room rates and food and beverage worldwide, plus the Mountain Explorer program with 50% off food and beverage at Fairmont resorts in Banff, Lake Louise, Jasper and Whistler
• Opportunities to grow within the resort and across 5,000 Accor properties