Remote Care Coordinator for Senior Mental Health

About the role

Join Sailor Health as a remote Care Coordinator, guiding older adults and their families through the intake process with empathy and professionalism. You will be the first point of contact, helping patients feel supported as they begin their mental health journey.

Key responsibilities

• Assist patients and caregivers with the intake process, ensuring clarity and warmth.
• Match patients with appropriate therapists and follow up to confirm understanding and confidence.
• Manage multiple patient cases simultaneously, maintaining detailed records and preventing any steps from being missed.

Required profile

• Empathetic communicator who can handle difficult conversations with kindness.
• Highly organized, detail‑oriented, and able to juggle several patients at different stages.
• Motivated by improving mental health care for older adults.

Required skills

• Proficiency with Google Workspace.
• Experience using EHR platforms such as Healthie.
• Familiarity with CRM tools like HubSpot.

What we offer

• Mission‑driven impact helping an underserved senior population.
• Remote‑first work environment with a collaborative, purpose‑focused team.
• Opportunities for growth and ownership within a small, agile organization.