Payroll Data Entry Administrator

About the role

We are looking for a Payroll Data Entry Administrator to support the monthly benefit payroll processing centre. The role involves entering client‑requested changes, ensuring accuracy, and maintaining documentation for audit purposes.

Key responsibilities

• Review client requests for completeness and follow up on discrepancies.
• Communicate with Client Representatives to clarify or complete requests.
• Maintain transaction documentation and workflow records for audit compliance.
• Enter transaction details into RBC systems accurately and timely.
• Meet productivity, accuracy and timeliness targets.
• Organise and prioritize work to meet monthly payroll cycle deadlines.
• Adhere to established policies, procedures and escalation protocols.

Required profile

• Strong organisational and time‑management abilities.
• Superior written and oral communication skills.
• Client‑focused with a proactive issue‑resolution mindset.
• Ability to interpret written client instructions accurately.
• Collaborative attitude and willingness to work with internal teams.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

What we offer

• Comprehensive Total Rewards Program including bonuses, flexible benefits and stock options where applicable.
• Competitive compensation and performance‑based incentives.
• Supportive leaders providing coaching and development opportunities.
• Flexible work‑life balance options.
• Dynamic, collaborative and high‑performing team environment.
• Opportunities for challenging work and progressive responsibilities.