Operations Coordinator - Youth Sports Programs

About the role

One of the largest and fastest-growing private youth sports organizations in the GTA is looking for an Operations Coordinator to oversee coach scheduling and workforce operations for youth sports programs across Canada. The role combines high-level coordination, real-time problem solving and operational responsiveness so that programs run smoothly every day.

Key responsibilities

• Build, manage and maintain weekly coaching schedules across multiple programs and regions across Canada
• Coordinate staffing assignments based on coach availability, certifications, travel requirements and program needs
• Monitor schedule coverage daily and proactively identify potential staffing gaps
• Respond quickly to last-minute coach cancellations, absences and scheduling conflicts
• Coordinate replacement staff and operational adjustments in real time to keep programs running
• Communicate schedule updates and operational changes clearly to coaches, managers, schools and partner organizations
• Maintain accurate scheduling records and workforce tracking systems
• Support onboarding logistics and scheduling setup for new coaching staff
• Work with regional managers and leadership teams to ensure operational efficiency and program quality

Required profile

• Previous experience in operations coordination, workforce scheduling, logistics, dispatching or staffing coordination
• Strong organizational and multitasking skills
• Ability to stay calm and effective in high-pressure situations
• Excellent written and verbal communication, problem-solving and attention to detail
• Comfortable working independently while managing several moving parts at once
• Experience in sports, youth programming, education or multi-site operations is an asset

Required skills

• Comfortable using scheduling software, spreadsheets and communication platforms
• Ability to complete two short assessments (about 5 minutes each) before or after applying

What we offer

• Compensation of $800-1200 USD per month