Administrative Assistant (Casual)

About the role

FIREFLY, a multi-service non-profit providing mental health and developmental services to children, youth and families across Northwestern Ontario, is looking for a casual Administrative Assistant for its Sioux Lookout location. The role supports daily operations across assigned programs, keeps programs running smoothly and ensures clients and staff receive timely, responsive support. It reports to the Executive Assistant.

Key responsibilities

• Provide clerical and administrative support to Clinical Managers and frontline staff
• Offer reception support: scheduling appointments, coordinating conference calls, maintaining calendars and managing incoming calls
• Screen and redirect calls, including responding to urgent or crisis-related inquiries
• Attend unit meetings and prepare accurate meeting minutes
• Sort and distribute mail and maintain office supply inventory
• Support office equipment maintenance (copiers, fax machines, postage meter) and troubleshoot as needed
• Help with agency events, including purchasing supplies and managing receipts and gift cards
• Provide flexible coverage for reception and office functions and attend meetings and training as required

Required profile

• College diploma in Business or a related field, or an equivalent combination of education and experience
• 3-5 years of experience in a fast-paced office environment
• Clear criminal record check
• Ability to manage a reasonable workload, work independently and follow through on commitments

Required skills

• Working knowledge of common office software and systems
• Strong organization, time management and attention to detail
• Excellent verbal and written communication and problem-solving skills
• Ability to maintain confidentiality and follow health and safety practices

The position is casual and requires flexibility to support program and office needs. Applications are accepted until the position is filled; only shortlisted candidates will be contacted.