Medical Secretary – Full‑time at Kingston Community Health Centre

About the role

The Medical Secretary works closely with a multidisciplinary team to ensure the smooth and efficient operation of the health‑care clinic. The role involves directing clients to appropriate services, managing appointments, and maintaining both physical and electronic client records.

Key responsibilities

• Greet clients, answer inquiries, and create a welcoming waiting area.
• Schedule, cancel, and reschedule appointments, including prescription renewals and specialist referrals.
• Maintain and update client records in physical and electronic formats, including billing and shadow billing.
• Handle phone calls, transfer calls, and manage clinic communications.
• Support clinic operations by preparing reports, managing inventory of forms and medical supplies, and assisting with chart transitions.

Required profile

• Medical Secretary Certificate or secondary school diploma with relevant experience.
• At least two years of office experience, preferably in a health or community setting.
• Experience using electronic medical records systems.

Required skills

• Electronic medical records systems
• Database management

What we offer

• Vacation, personal days, sick days and education time.
• Health Care of Ontario Pension Plan (HOOPP).
• Extended health benefits after three months, including health and dental coverage, life/accidental death and dismemberment insurance, long‑term disability and employee assistance program.