Human Capital Operations Manager

About the role

The Human Capital Operations Manager is an influential leader responsible for all human resources activities at the Saint-Laurent and Ottawa sites. The incumbent supports labour relations, organizational design, training, competency development, succession planning, workforce planning and employee engagement, and acts as a coach and strategic partner to the site leadership teams and Human Capital Business Partners.

Key responsibilities

• Act as a key member of site leadership teams and influence human capital decisions
• Supervise, support and develop the Human Capital Business Partner, and coach the broader Human Capital team
• Implement the Human Capital strategic action plan across the supported sites
• Participate in large-scale projects affecting employees and ensure effective change management
• Provide leadership in labour relations, including interpreting collective agreements, policies and applicable laws
• Collaborate with Human Capital Centres of Expertise such as Labour Relations, Talent Acquisition, Total Rewards, Health and Wellness, Organizational Development and Talent Management
• Contribute to organizational development, performance management, succession planning and continuous improvement
• Promote a positive health and safety culture and support return-to-work cases

Required profile

• Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations or a related field
• Eight to ten years of experience as an HR generalist, ideally in a unionized, multi-site manufacturing environment
• Strong knowledge of employment and labour laws and regulations
• Demonstrated ability to act as a strategic partner, coach and change agent to leadership teams
• Bilingualism in French and English, spoken and written; French is required for Quebec positions
• Professional certification in Human Resources or Industrial Relations is an asset

Required skills

• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Labour relations and collective agreement interpretation

What we offer

• Salary scale 006: $100,900 to $126,100, depending on academic background, experience, training and skills
• Recognition of years of service for vacation calculation
• Flexible group insurance plan including telemedicine
• Employee assistance program
• Annual bonus
• Career development opportunities
• Pension plan with company contributions