Customer Service Representative

InterDent Service Corporation

Remote

Remote 🇬🇧 English

CRM software Microsoft Office

Job description

About the role

As a Customer Service Representative you will be the first point of contact for our customers, delivering exceptional service and support across phone, email and chat. You will help resolve inquiries, address issues and ensure overall customer satisfaction.

Key responsibilities

Respond to customer inquiries via phone, email, and chat.
Resolve complaints and provide appropriate solutions.
Maintain detailed records of all customer interactions.
Collaborate with team members to continuously improve service delivery.
Assist in developing and updating customer service policies and procedures.

Required profile

High school diploma or equivalent; further education is a plus.
Strong communication, problem‑solving, empathy and adaptability.

Required skills

Experience with CRM software.
Proficiency in Microsoft Office applications.

What we offer

Competitive salary and health insurance.
Opportunities for career advancement within the company.
Supportive and collaborative work environment.
Flexible remote work arrangements.
Access to training and development programs.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec InterDent Service Corporation.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

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Published 3 months ago

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