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Cette offre a expire le 19/07/2026. Elle n'accepte plus de candidatures.
Customer Service Representative
InterDent Service Corporation
Description du poste
About the role
As a Customer Service Representative you will be the first point of contact for our customers, delivering exceptional service and support across phone, email and chat. You will help resolve inquiries, address issues and ensure overall customer satisfaction.
Key responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Resolve complaints and provide appropriate solutions.
- Maintain detailed records of all customer interactions.
- Collaborate with team members to continuously improve service delivery.
- Assist in developing and updating customer service policies and procedures.
Required profile
- High school diploma or equivalent; further education is a plus.
- Strong communication, problem‑solving, empathy and adaptability.
Required skills
- Experience with CRM software.
- Proficiency in Microsoft Office applications.
What we offer
- Competitive salary and health insurance.
- Opportunities for career advancement within the company.
- Supportive and collaborative work environment.
- Flexible remote work arrangements.
- Access to training and development programs.
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InterDent Service Corporation
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