Customer Service Representative – Canada

About the role

Join Sazerac as a Customer Service Representative supporting the Canadian market. You will work closely with customers, distributors, and internal teams to ensure accurate order processing and deliver exceptional service in a fast‑paced environment.

Key responsibilities

• Process customer orders accurately and maintain up‑to‑date account information.
• Partner with internal teams and distributors to resolve order and shipment issues.
• Coordinate with operations and supply‑chain teams to keep product flow uninterrupted.
• Provide responsive, professional service to external and internal partners.
• Maintain accurate records and contribute to process‑improvement initiatives.

Required profile

• Cegep diploma (DEC) or equivalent required; Bachelor’s degree preferred.
• At least 1 year of experience in customer service, operations, or a fast‑paced business environment.
• Strong communication, organizational and problem‑solving abilities.
• Fluent in both French and English (written and spoken).
• Legal right to work in Canada and ability to work full‑time onsite.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Word.
• Proficiency with Microsoft Outlook.

What we offer

• Opportunities for growth within a globally recognized beverage company.
• Competitive salary and benefits package.