Customer Experience Associate (Part‑time)

About the role

As a Customer Experience Associate you are the face and heart of the branch, helping clients achieve their financial goals. The role combines relationship building, transaction processing and promotion of digital banking tools in a fast‑paced, target‑driven environment.

Key responsibilities

• Build strong customer relationships and deliver excellent service throughout the client journey.
• Process day‑to‑day banking transactions accurately and efficiently.
• Identify simple sales opportunities and contribute to branch targets.
• Promote and demonstrate mobile and digital banking applications to clients.
• Listen actively to uncover customer needs and provide clear, simple explanations of banking concepts.

Required profile

• Proven customer‑service experience through work or community involvement.
• Professional, friendly, and efficient attitude.
• Flexibility to work a variable schedule, including part‑time hours.
• Comfortable handling basic sales situations.
• Eagerness to learn, determination to succeed, and ability to thrive in a target‑based, team‑oriented environment.

Required skills

• Strong technical aptitude for digital and self‑service banking platforms.
• Ability to demonstrate and promote mobile banking applications.

What we offer

• Opportunity to join a forward‑thinking, collaborative team.
• Clear career path with professional development and internal training.
• Competitive compensation and benefits package.
• Supportive leadership focused on performance recognition and growth.