Client Success Bookkeeper (Remote)

About the role

We are a growing virtual bookkeeping firm seeking a Client Success Bookkeeper to join our fully remote team. You will manage bookkeeping for a portfolio of clients, act as their primary point of contact, and ensure their financial records are accurate and understandable.

Key responsibilities

• Perform day‑to‑day bookkeeping in QuickBooks Online, including data entry, bank reconciliations and financial reporting.
• Serve as the go‑to contact for clients, answering questions, explaining financials in plain language and flagging important issues.
• Maintain organized, deadline‑ready client records.
• Independently troubleshoot and resolve bookkeeping issues before escalating.
• Collaborate with a supportive remote team.

Required profile

• Minimum 2 years of experience managing multiple clients in QuickBooks Online.
• Client‑first mindset with clear written and spoken English communication.
• Self‑starter who can prioritize tasks and work without hand‑holding.
• High attention to detail and commitment to accuracy.
• Experience with Canadian or US sales tax filing and/or payroll is a plus.

Required skills

• QuickBooks Online
• Bookkeeping
• Sales tax filing
• Payroll processing

What we offer

• 100 % remote, full‑time (40 hours/week) position.
• Flexible start time at 9:00 AM Pacific Time.
• Compensation based on experience.
• Opportunity to grow with a skilled, collaborative team.