Business Analyst, Applications and Systems

About the role

Reporting to the Senior Manager, Applications, IMIT, the Business Analyst, Applications & Systems (BA) is responsible for analyzing business needs, improving business processes, and supporting the delivery, enhancement, and adoption of business applications at HEABC. The BA serves as the primary point of contact for staff inquiries, owns the product backlog, performs quality assurance, and collaborates with interest‑holders to ensure business acceptance.

Key responsibilities

• Lead discovery, analysis and documentation of business needs, processes and requirements, and recommend improvements.
• Translate business requirements into solutions, create user stories, use cases and functional specifications.
• Promote best practices, methodologies and standards for business analysis across initiatives.
• Manage the product backlog, evaluate and prioritize enhancement requests, track defects and coordinate with vendors and partners.
• Act as the primary liaison during requirements validation and solution design activities.

Required profile

• Bachelor’s degree in business administration/commerce, preferably in Information Management Systems.
• Minimum three years of experience in a business or technical analyst role, or equivalent combination of education and experience.

Required skills

• Proficiency in Microsoft 365.
• Proficiency in SharePoint Online.

What we offer

• Hybrid work environment with flexibility.
• Competitive salary.
• Four weeks of vacation in the first year and 13 statutory holidays.
• Comprehensive health and dental benefits with immediate coverage.
• Participation in BC’s Municipal Pension Plan.
• Training and development opportunities.
• Work environment that values work‑life balance, respect, recognition, teamwork and inclusivity.