Agent Configuration Specialist

About the role

The Agent Configuration Specialist configures and delivers AI agents and agent‑enabled workflows on Zafin’s AI Operating System (AIOS), turning business requirements into reliable production capabilities.

Key responsibilities

• Translate defined business processes and solution designs into configured AI agents and workflows on Zafin AIOS.
• Configure agent instructions, prompts, tools, actions, workflow steps, decision logic and reusable components.
• Set up guardrails, permissions, escalation paths, exception handling and human‑in‑the‑loop controls based on risk.
• Connect agents to enterprise tools, APIs and knowledge sources, collaborating with engineers for custom integrations.
• Test agent behaviour with representative scenarios, edge cases and failure conditions before release.

Required profile

• 3–6 years of experience configuring, implementing or supporting enterprise software, workflow automation or AI‑enabled applications.
• Proven ability to translate business processes into configurable workflows, rules and system behaviours.
• Strong troubleshooting skills to isolate configuration, data, integration or product issues.

Required skills

• API integration using REST, JSON or YAML.
• Visual workflow builders or low‑code/no‑code platforms.
• Prompt engineering and generative AI concepts.
• Version control (Git) and CI/CD processes.

What we offer

• Fully company‑paid health benefits.
• Annual bonus opportunities.
• Generous vacation and holidays.
• RRSP matching and employer‑paid insurance coverage.