Administrative Secretary – Social Work Department

About the role

The Social Work department at Shared Health is seeking a dedicated Secretary to provide front‑line administrative support. You will be the first point of contact for clients, staff and external partners, ensuring smooth communication and efficient office operations.

Key responsibilities

• Receive and manage incoming correspondence, phone calls and in‑person inquiries for the main social work office.
• Type letters, client reports, social histories and other work material.
• Maintain filing systems and an up‑to‑date resource library of community services, income programs and government resources.
• Provide bus tickets, taxi slips and arrange transportation for eligible clients and discharged patients.
• Coordinate meetings, rounds and educational sessions, handling room bookings, telehealth technology and communication details.
• Maintain current Standard Operating Procedures and the high‑risk identification system for the Women’s Health Program.
• Process forms for agencies such as Child & Family Services, Adoption and Maternity notices.
• Provide coverage for the Administrative Assistant and other secretarial staff as needed.

Required profile

• Minimum one year of secretarial or reception experience, preferably in a hospital setting.
• High school diploma meeting Manitoba standards.
• Successful completion of a recognized secretarial training program.
• Preference for candidates competent in an Indigenous language or knowledgeable about Indigenous customs, traditions and values.

Required skills

• Typing speed of 55‑60 words per minute.
• Proficiency with Microsoft Word, PowerPoint and Excel.
• Familiarity with medical terminology and office procedures.

What we offer

• Full‑time, day‑shift position (7.5 hours per day, 1950 hours per year).
• Competitive salary scale ranging from $23.755 to $26.673.
• Opportunity to work within a multidisciplinary health team serving the Winnipeg community.