Administrative Secretary – Patient & Family Support

About the role

The Administrative Secretary provides essential reception and secretarial support to the Hope & Healing Program within Patient & Family Support Services. Working under the Administrative Assistant and reporting to the Manager, you will be the first point of contact for patients, families, and staff.

Key responsibilities

• Greet patients and families, manage telephone calls and schedule appointments for nutrition services.
• Handle program registrations, payroll processing, minute taking, and correspondence preparation.
• Prepare purchase orders, distribute promotional materials, maintain filing systems, and manage supply inventory.
• Assist with special projects and other duties as required by the department.

Required profile

• Completed an accredited Administrative Training Program.
• Minimum two years of secretarial experience.
• Excellent keyboarding speed (at least 50 WPM) and strong attention to detail.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Compassionate, customer‑focused attitude when interacting with patients and families.

Required skills

• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Knowledge of medical terminology and minute‑taking techniques.

What we offer

• Competitive salary with step increases.
• Opportunities for professional development and a supportive work environment.
• Benefits aligned with a provincial health agency.