Administrative Assistant – Walk‑In Clinic (Contract)

About the role

The Canadian Mental Health Association, Muskoka‑Parry Sound Branch is seeking a Contract Administrative Assistant to support its Walk‑In Clinics in Bracebridge and Huntsville. You will provide front‑line reception, coordinate communications, and ensure smooth non‑clinical operations for mental‑health services.

Key responsibilities

• Organise and monitor all non‑clinical operations of designated programs under the Senior Manager’s direction.
• Perform reception duties, answer phones, greet clients and coordinate communication between team members and consumers.
• Assist clients, families and partner agencies with general inquiries and appointment scheduling.
• Maintain accounting and budget records, process invoices and support financial reporting.
• Operate the management information system and manage electronic health records.
• Provide confidential clerical support to clinical staff, program coordinators, managers and directors.
• Cover clinic hours at Bracebridge (Tue, Fri 8:30 am‑4:30 pm; Wed 12 pm‑8 pm) and Huntsville (Mon, Thu 12 pm‑8 pm).

Required profile

• Community college diploma in secretarial science or OSSD with several years of related experience.
• Strong commitment to the rights of individuals with addiction and severe mental illness.
• Excellent telephone and customer‑service skills.
• Ability to work autonomously and collaboratively in a rural setting.
• Valid Ontario G or G2 driver’s licence, reliable transportation and $1,000,000 liability insurance.
• Bilingual in French and English.

Required skills

• Microsoft Windows
• Microsoft Word
• Microsoft Excel
• Management information systems
• Electronic health records
• Data management software
• Internet navigation

What we offer

• Contract position until September 2027 (35 hours per week).
• Opportunity to support vital mental‑health services in the Muskoka and Parry Sound communities.
• Flexible schedule across two clinic locations.