Accounts Receivable Admin & Collection Clerk

About the role

The Accounts Receivable Admin & Collection Clerk reports to the Credit Manager and works directly with customers to ensure timely payment of invoices. The role combines collection activities with administrative support for billing and accounts receivable processes.

Key responsibilities

• Review aged invoice reports and identify past‑due balances.
• Contact customers, perform regular follow‑ups, and collect outstanding amounts.
• Coordinate with internal departments to resolve payment barriers.
• Send invoice reminders and facilitate payment processing.
• Escalate collection issues as needed and document all communications.
• Enter customer invoices into portals and issue credit notes or rebills.
• Prepare and send customer statements and periodic AR reports.

Required profile

• High level of accuracy, efficiency and accountability.
• Strong attention to detail and ability to build relationships with clients and internal teams.
• Excellent communication skills with a customer‑service focus.
• Ability to work independently and as part of a collaborative team.

Required skills

• Proficiency with MS Office applications, especially Excel, Word and Outlook.
• Experience using ERP or accounting software such as P21 or similar systems.

What we offer

• Great Place to Work certification and a supportive, inclusive environment.
• Technical training on automation and robotics products.
• Opportunities for career growth and development.
• Competitive salaries and benefits package.
• Collaboration with a skilled team in the automation industry.