World Waterpark Guest Services Attendant
West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) · Edmonton
Description du poste
About the role
The World Waterpark Guest Services Attendant provides friendly and efficient service to all visitors, ensuring a safe and enjoyable experience throughout the park.
Key responsibilities
- Act as a communications relay between aquatics, management, cleaning, and maintenance teams.
- Sell admissions for the Special Needs Access door, assisting guests with disabilities or strollers.
- Provide information about attractions and answer guest inquiries.
- Book and rent private cabanas and supply related details.
- Address guest concerns, handle lost‑child situations, and maintain a clean, well‑stocked office area.
- Perform other duties as required.
Required profile
- Previous experience as a cashier or receptionist in a fast‑paced environment.
- Passion for service with strong guest‑service orientation.
- Excellent reading, writing and speaking communication skills.
- Superior problem‑solving ability and calmness under stress or emergencies.
- Ability to pass a basic security clearance.
Required skills
- Microsoft Word
- Microsoft Excel
What we offer
- Part‑time schedule with flexible availability (Monday‑Sunday, days, evenings, weekends, holidays).
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West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
Edmonton
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