Senior Manager, Customer Business Development

About the role

Revlon is seeking a Senior Manager to lead the development, coordination and execution of the full customer business plan for Shoppers Drug Mart’s mass business – one of the company’s largest and most strategic customer portfolios. This hybrid position requires three days per week in the Mississauga office and the remaining days remote.

Key responsibilities

• Own the creation, execution and continuous optimisation of annual and joint business plans for Shoppers Drug Mart’s mass channel.
• Analyse customer, market and point‑of‑sale data to uncover risks, opportunities and strategic actions that drive profitable growth.
• Monitor weekly and monthly performance, conduct gap analysis and implement corrective action plans.
• Develop and maintain customer‑specific promotional, flyer and display plans that support executional excellence.
• Provide regular business updates to both the customer and internal stakeholders.

Required profile

• Proven senior‑level experience in customer business development or commercial management within a mass‑channel retail environment.
• Strong analytical mindset with the ability to translate data into actionable business strategies.
• Demonstrated capability to influence cross‑functional teams and senior leadership.
• Excellent communication skills and a track record of delivering profitable growth.

Required skills