Senior Manager – Client Services (Toronto)
Infosys · Toronto
Description du poste
About the role
Infosys is looking for a Senior Manager to lead client services for its Financial Services practice in Toronto. The role will own the relationship with a major financial institution, drive business development, and ensure delivery commitments are met.
Key responsibilities
- Manage and grow a client portfolio up to $50M, overseeing the full opportunity cycle from prospecting to closing.
- Collaborate with delivery teams to guarantee fulfillment of all client commitments.
- Develop and maintain an account plan that defines relationships, opportunities, pricing decisions, and governance structures.
- Lead proposal creation and presentations, and act as the primary point of contact for C‑level executives.
Required profile
- Bachelor’s degree (or foreign equivalent) with at least 14 years of relevant experience.
- Proven track record in sales, business development, and account management within the financial services sector.
- Experience managing large accounts or portions of accounts with P&L responsibility of $50M+.
- Strong leadership, communication, and presentation abilities.
Required skills
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Infosys
Toronto