Senior Manager – Client Services (Toronto)

About the role

Infosys is looking for a Senior Manager to lead client services for its Financial Services practice in Toronto. The role will own the relationship with a major financial institution, drive business development, and ensure delivery commitments are met.

Key responsibilities

• Manage and grow a client portfolio up to $50M, overseeing the full opportunity cycle from prospecting to closing.
• Collaborate with delivery teams to guarantee fulfillment of all client commitments.
• Develop and maintain an account plan that defines relationships, opportunities, pricing decisions, and governance structures.
• Lead proposal creation and presentations, and act as the primary point of contact for C‑level executives.

Required profile

• Bachelor’s degree (or foreign equivalent) with at least 14 years of relevant experience.
• Proven track record in sales, business development, and account management within the financial services sector.
• Experience managing large accounts or portions of accounts with P&L responsibility of $50M+.
• Strong leadership, communication, and presentation abilities.

Required skills