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Restaurant Supervisor – Relais & Châteaux Property

Relais & Châteaux · Tofino

🇬🇧 English
Silverware POS

Description du poste

About the role

Join the award‑winning restaurant team at The Wickaninnish Inn, a Relais & Châteaux property on Vancouver Island’s West Coast. As a Restaurant Supervisor you will lead a dedicated crew, ensuring every guest receives the high‑standard service that has earned the inn multiple Forbes, Michelin and AAA accolades.

Key responsibilities

  • Deliver personalized guest service that meets or exceeds Relais & Châteaux, Michelin Two Keys, AAA Diamond and Forbes standards.
  • Provide day‑to‑day leadership, motivation and training for food‑and‑beverage staff.
  • Maintain staff product knowledge and support ongoing development.
  • Assist with financial controls, including daily revenue tracking, expenditure management and payroll processing.
  • Oversee menu updates, printing and Silverware POS programming.
  • Ensure smooth operation of the restaurant during predominantly AM shifts.

Required profile

  • Minimum of 1 year experience in a supervisory or management role within hospitality.
  • Strong communication skills, energy and passion for delivering exceptional guest experiences.
  • Commitment to continuous improvement and ability to multitask in a fast‑paced environment.
  • Alignment with West Coast culture and the inn’s focus on sustainability and community.

Required skills

  • Silverware POS programming

What we offer

  • Opportunity to work in a world‑renowned, award‑winning property.
  • Supportive, inclusive work environment that values diversity.
  • Potential for career growth within a globally recognized hospitality brand.

Questions fréquentes

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Relais & Châteaux

Tofino